Privacy Policy

How we protect your data and respect your privacy

Last updated: April 10, 2025

Introduction

Welcome to Share-Tube ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online file conversion service.

By using Share-Tube, you agree to the collection and use of information in accordance with this policy. We use your data only for providing and improving the service. We will not use or share your information with anyone except as described in this Privacy Policy.

This policy applies to our website at www.share-tube.com and all related services and products offered by Share-Tube.

Information We Collect

We collect a minimal amount of information needed to provide our service effectively:

Files You Upload

When you use our conversion service, we temporarily store:

  • The files you upload for conversion
  • The resulting converted files

These files are stored only for the purpose of completing the conversion process and making the converted file available for you to download.

Automatically Collected Information

We collect certain information automatically when you visit our website:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and actions taken on our website
  • Time and date of your visit
  • Referral source

This information helps us improve our service, troubleshoot issues, and analyze usage patterns.

Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Submit feedback
  • Report bugs
  • Respond to surveys

This may include your name, email address, and any other information you choose to provide in your communications with us.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our service: Processing your file conversions and making the converted files available for download
  • To improve our service: Analyzing usage patterns to enhance functionality, user experience, and performance
  • To maintain security: Detecting and preventing fraud, abuse, and security incidents
  • To communicate with you: Responding to your inquiries, providing support, and sharing important updates about our service
  • To comply with legal obligations: Adhering to applicable laws, regulations, and legal processes

File Handling and Storage

The privacy and security of your files are of utmost importance to us. Here's how we handle the files you upload:

  • Temporary storage: Both uploaded and converted files are stored temporarily on our secure servers.
  • Automatic deletion: All files are automatically and permanently deleted from our servers one hour after the conversion process is completed.
  • No content analysis: We do not analyze, review, or access the content of your files beyond what is necessary to perform the conversion.
  • No file sharing: Your files are not shared with third parties or other users.

Please note that while files are automatically deleted after one hour, you should download your converted files promptly, as they will not be recoverable after deletion.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. Cookies are small text files that are stored on your device when you visit our website.

Types of Cookies We Use

  • Essential cookies: These are necessary for the website to function properly and cannot be turned off in our systems. They are usually set in response to actions you take such as setting your privacy preferences, logging in, or filling in forms.
  • Preference cookies: These cookies enable our website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in. This includes remembering your dark/light mode preference.
  • Analytics cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience of our website and services. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

Information Sharing

We value your privacy and do not sell or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers

We may share information with third-party service providers who help us operate our website and provide our services, such as:

  • Cloud storage providers
  • Website hosting services
  • Analytics providers

These service providers are authorized to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose information if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Secure file storage: All files are stored on secure servers with restricted access.
  • Encryption: We use HTTPS to encrypt data transmission between your browser and our servers.
  • Regular security assessments: We regularly review our security practices and systems to identify and address potential vulnerabilities.
  • Automatic file deletion: Files are automatically deleted after one hour to minimize the risk of unauthorized access.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct inaccurate or incomplete information about you.
  • Deletion: You have the right to request that we delete your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want your online activity tracked. Due to the lack of a common understanding of how to interpret these signals, our website does not currently respond to "Do Not Track" signals.

Children's Privacy

Our service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

International Users

Share-Tube is based in the Philippines and our servers are located in various regions. If you are accessing our service from outside the Philippines, please be aware that your information may be transferred to, stored, and processed in the Philippines or other countries where our service providers maintain facilities.

By using our service, you consent to the transfer of your information to countries that may have different data protection rules than your country. We take measures to ensure that adequate protections are in place to secure your information, regardless of where it is processed.

European Economic Area (EEA) Users

If you are located in the EEA, we process your personal information in compliance with the General Data Protection Regulation (GDPR). The legal basis for collecting and using your personal information depends on the specific information and the context in which we collect it:

  • Contractual necessity: To provide our service to you based on our Terms of Service
  • Legitimate interests: To operate and improve our service, as long as these interests are not overridden by your rights
  • Consent: When you have specifically consented to the processing of your personal information
  • Legal obligation: When we need to comply with legal requirements

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • By email: privacy@share-tube.com
  • By visiting our contact page: contact.php
  • By mail: Share-Tube Privacy Team, 123 Conversion Street, Makati City, Philippines 1200

We will make every effort to respond to your inquiries promptly and address your concerns.